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Retail

Analysis and advice from the front lines of the retail transformation.

Amid ‘Retail Apocalypse,’ The Future of Commerce Is Community

In a world where traditional retail is dying, stores must embrace communal experiences, explained retail futurist Doug Stephens on stage at #BoFVOICES. Watch now.


Colette’s Sarah Andelman Reveals Next Move

On the #BoFVOICES stage, Colette's Sarah Andelman announced her next move following the closure of the beloved Parisian concept store: a new consulting company called Just An Idea. Watch now.


Creating a Community Through Urban Retail

At its new 80 Collins Street site, QIC Global Real Estate is adopting a hyper-local strategy, elevating Melburnian creative culture for a global audience while fostering a local community through experiences.


Survival Mode for Japan’s Department Stores

Wave after wave of closures have hit the US and China, but Japan’s distinguished department stores were thought to be relatively safe from the era of 'new retail' — until now.


A New Era of Retail Is Coming

Toxic mass merchants are making brands commoditised hostages in a high-speed chase to the bottom. But a new class of experiential retailers is rising.


How Top Shops Like Barneys, Saks and Bergdorf Do Black Friday

Lines are short and no doors get busted, but there are still sales to enjoy and deals to find.


Luxury Retail's War with Organised Crime

The number of smash-and-grab thefts in the fashion and luxury industry is rising. How can retailers protect themselves?


J. Crew's Sales Plummet, Overshadowing Growth at Madewell Brand

The company has made progress cutting expenses and boosting margins and expects to close 50 stores this year.


Urban Outfitters Jumps as Free People Brand Leads Sales Rebound

Urban Outfitters joins a group of companies that have pulled out of slumps by diversifying across brands — a development that may spark optimism in a sector that’s struggled to come up with winning formulas this year.


Despite Amazon, Brick-and-Mortar Stores Are Not Dead Yet

Positive quarterly results from retailers like Walmart suggest the battle for consumers is far from lost at physical stores.


Ugly Fashion Is Big Business

From Crocs to bumbags and Birkenstocks, universally ugly ‘It’ accessories have been rebranded into the cult items of the season. BoF explores why ugly fashion sells.


Wal-Mart Growth Hits Post-Recession High as It Chases Amazon

The world’s biggest retailer has now delivered 13 consecutive quarters of sales growth in its home market, helped by price cuts, cleaner stores and an aggressive push online.