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Retail

Analysis and advice from the front lines of the retail transformation.

Can Independent Stores Be Successful Online?

Elysewalker, a chain of boutiques in the Los Angeles area, is opening an online shop this month, joining an already-crowded landscape of luxury fashion e-tailers. Here’s how it plans to stand out.

Can Independent Stores Be Successful Online?

Elysewalker, a chain of boutiques in the Los Angeles area, is opening an online shop this month, joining an already-crowded landscape of luxury fashion e-tailers. Here’s how it plans to stand out.


On Vaccine Mandates, the Ball’s Back in Retailers’ Court

This week, everyone will be talking about how retailers approach the question of unvaccinated employees, plus the men’s shows in Milan and Paris.

On Vaccine Mandates, the Ball’s Back in Retailers’ Court

This week, everyone will be talking about how retailers approach the question of unvaccinated employees, plus the men’s shows in Milan and Paris.


The Unexpected Winners of the Great Pandemic Retail Reshuffle

The past two years have significantly changed the retail game. As we move into 2022, the rules are still evolving.

The Unexpected Winners of the Great Pandemic Retail Reshuffle

The past two years have significantly changed the retail game. As we move into 2022, the rules are still evolving.


How to Deal With Retail’s Returns Frenzy

Surging online sales during the pandemic have touched off a similarly massive wave of returns. Here’s how some brands are handling the deluge.

How to Deal With Retail’s Returns Frenzy

Surging online sales during the pandemic have touched off a similarly massive wave of returns. Here’s how some brands are handling the deluge.


The Question No One Is Asking About the Metaverse

Is the metaverse good for the world? Retailers must bake environmental and social awareness into their strategies from the start, argues Doug Stephens.

The Question No One Is Asking About the Metaverse

Is the metaverse good for the world? Retailers must bake environmental and social awareness into their strategies from the start, argues Doug Stephens.


Rebooting a Brand for a Post-Pandemic World

Like many fashion brands, Stockholm-based Filippa K was hammered by the coronavirus crisis. Now it’s gearing up for a reboot, hiring former Saint Laurent designer Liisa Kessler to help take the brand more upscale.

Rebooting a Brand for a Post-Pandemic World

Like many fashion brands, Stockholm-based Filippa K was hammered by the coronavirus crisis. Now it’s gearing up for a reboot, hiring former Saint Laurent designer Liisa Kessler to help take the brand more upscale.


How Centralised Customer Data Platforms Can Drive Retail Growth

Having a unified platform that serves all the endpoints of a business is essential to driving growth and platforming the new major players within clienteling: text, voice and live video, says Teamwork Commerce CEO, Michael Mauerer.

How Centralised Customer Data Platforms Can Drive Retail Growth

Having a unified platform that serves all the endpoints of a business is essential to driving growth and platforming the new major players within clienteling: text, voice and live video, says Teamwork Commerce CEO, Michael Mauerer.


Two Decades After Delia’s Heyday, Fashion Rediscovers Tweens

In recent months, several brands have ventured into the tween category, targeting customers aged eight to 12 who are just starting to develop their own sense of style but are still primarily spending their parents’ money.

Two Decades After Delia’s Heyday, Fashion Rediscovers Tweens

In recent months, several brands have ventured into the tween category, targeting customers aged eight to 12 who are just starting to develop their own sense of style but are still primarily spending their parents’ money.


How to Drive Global Growth Through Payment Strategies

Motie Bring, chief commercial officer of payment technology company Nuvei, shares how growing consumer demand for more than just flexibility and convenience in payments is driving innovation in the space and generating global growth for partners.

How to Drive Global Growth Through Payment Strategies

Motie Bring, chief commercial officer of payment technology company Nuvei, shares how growing consumer demand for more than just flexibility and convenience in payments is driving innovation in the space and generating global growth for partners.


The Final Verdict on Holiday Sales

This week, everyone will be talking about US retail sales and inflation data, plus how the Omicron variant is upending awards season and fashion month.

The Final Verdict on Holiday Sales

This week, everyone will be talking about US retail sales and inflation data, plus how the Omicron variant is upending awards season and fashion month.


TikTok’s Balaclava Craze, Explained

Babushka-style scarves, knitted balaclavas and other headwear accessories have become increasingly popular within mainstream fashion.

TikTok’s Balaclava Craze, Explained

Babushka-style scarves, knitted balaclavas and other headwear accessories have become increasingly popular within mainstream fashion.


Searching for the Next Barneys

American luxury retail has changed, but customers are still hungry for the special feeling only an exceptional multi-brand store can offer. Can a crop of upstarts and a few savvy incumbents succeed where others have failed?

Searching for the Next Barneys

American luxury retail has changed, but customers are still hungry for the special feeling only an exceptional multi-brand store can offer. Can a crop of upstarts and a few savvy incumbents succeed where others have failed?