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Retail

Analysis and advice from the front lines of the retail transformation.

Zara Greets Shoppers With Robots, IPads and Connected Mirrors

The store, which opened Thursday, shows how retailers are increasingly blending online and bricks-and-mortar shopping in a bid to keep up with the might of Amazon.


Social Goods | Amazon's Diversity Pledge, New Look Accused of 'Fat Tax'

This week, Amazon pledges to include women and minority candidates in its board search, while New Look reviews prices amid 'fat tax' row.


UK Shopping Mall Lending Becomes a No-Go Area

Deutsche Bank said it won’t advance credit for malls in the UK after a string of retailers have cut their rent bills, closed stores and gone bankrupt.


Walmart Unveils Lord & Taylor Site as It Tries to Go Upscale

The company is launching the Lord & Taylor store on its website, with more than 125 brands, reflecting its effort to broaden its customer base, drive growth and compete with Amazon.


US April Retail Sales Gain Points to Healthier Second Quarter

Sales rose 0.2 percent at department stores and 0.3 percent at general merchandise outlets.


Gap Apologises for Selling T-Shirt with 'Incorrect' Map of China

Chinese territories, including south Tibet, the island of Taiwan and the South China Sea, were omitted from the map.


Retail's Innovation Problem

If retail’s battle cry is truly ‘innovate or die,’ why are so many choosing death?


UK Retail Misery Endures as Sales Decline Most on Record

The British retail consortium said total sales fell annual 3.1 percent in April.


Hudson's Bay Seeks to Revive Lord & Taylor's Fortunes

Once the cornerstone of its retail empire, Lord & Taylor's department stores are now increasingly struggling to distinguish themselves from competitors.


Gucci Plants Its Flag in Soho

In an exclusive interview at Gucci's newest retail outpost, chief executive Marco Bizzarri explains why the brand is throwing out the "snobbish" luxury retail playbook in a bid to convince its internet-savvy customers there is still a reason to shop in stores.


The Store is Dead, Long Live the Store!

Retailers from Macy's to Gucci are building immersive experiences into their stores as they fight with Amazon and other online competitors for customers' attention. But will the investment pay off?


American Apparel Returns to Brick-and-Mortar

The brand is preparing to open a Los Angeles flagship store later this year, its first foray back into physical retail after all its locations closed following a bankruptcy process.