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Retail

Analysis and advice from the front lines of the retail transformation.

The Art of the Crisis Pivot — and the Brands Getting it Right

Fashion brands that find their businesses upended by the pandemic are finding creative new ways to operate. Here's how they did it.


Brands See an Uptick in Online Sales During the Covid-19 Crisis

As lockdown measures across the globe remain in place key fashion players, including H&M, Zalando, Hugo Boss, Puma and Inditex have benefitted from an increase in consumers pivoting their spending online.


Can Neiman Marcus Survive Bankruptcy?

Beyond restructuring its $5 billion of debt, the Dallas-based luxury department store chain still needs to reinvent itself to survive in the long run, experts say.


Next to Expand Beauty Business Using Shuttered Debenhams Stores

The British clothing retailer announced its plans to open standalone beauty shops in five of the closed department stores to bolster its existing online beauty business.


Report: Inditex to Reopen Stores in Spain Following Coronavirus Shutdown

The Zara owner will open several of its smaller stores as the Spanish government eases some lockdown restrictions, according to a source close to the company.


Puma Bets on Wellness Uptick for Recovery

The sports retailer expects all markets to recover by the end of the year and for growth to return in 2021.


Op-Ed | In a Crisis, Looking Good Really Can Help Us Feel Good

Fashion doesn’t just reflect our inner selves; it can also have psychological effects that actually change how we think, feel and act, argues Carolyn Mair.


Debenhams to Cut Jobs as Stores Shut Down

The British department store group said it will shut down five of its stores in Hammerson leading to potentially 1,400 job losses.


Alibaba Launches 'Outlet' Platform to Shift Luxury Overstock

China's biggest e-commerce company said it was piloting the new Luxury Soho platform to run alongside its Tmall Luxury Pavilion flagship site.


Hugo Boss Expects 50% Sales Drop Next Quarter as Crisis Impact Worsens

The German suit maker's first-quarter sales fell by 17 percent as a result of shuttered stores.


Amazon Wins Business From Reluctant Brands After Coronavirus Closes Stores

The e-commerce giant has long enjoyed outsize power over small businesses. Now, that leverage includes bigger brands that relied on physical retail for the bulk of their sales.


Op-Ed | Could a Marketplace Solve Fashion’s Supply Chain Challenges?

Covid-19 has put a spotlight on the costly inefficiencies and inflexibilities of the apparel supply chain. A global sourcing platform could help to address these issues, argue Maxine Lim and Becca O'Leary.