Shein Shares Sink to Record Low After Profit Plunge
The ultra-fast-fashion giant’s share price fell 12 percent after it reported a steep drop in first-half operating income in its inaugural earnings as a public company.
Retail
Analysis and advice from the front lines of the retail transformation.
How to Make Your Customer Service Better
Crippled with shipment delays and mountains of returns, brands are crumbling under an influx of inquiries — and losing customers along the way. Here’s how to turn it around.
Macy's Posts Nearly $4 Billion in Losses
The department store chain reported net sales fell to $3.02 billion in its first quarter following plans to layoff a further 3,900 employees.
Philip Green's UK Arcadia Group to Cut 500 Head Office Jobs
The Topshop owner blamed the coronavirus crisis for the restructuring.
UK Mall Landlords See Rent Payments Decline
The British government has temporarily limited landlords’ ability to evict tenants in response to the crisis, which analysts say has resulted in some retailers withholding rent.
Gen-Z’s Evolving Retail Priorities
Equipped with raw consumer data and an expansive market view, payment solutions provider Afterpay shares its insights on the spending priorities of the elusive Gen-Z consumer. Here, BoF identifies its key findings.
UK Dynasty Behind Primark Put to Test After Sales Dive to Zero
The decision to shun online sales at the fast fashion retailer may backfire if social distancing permanently alters consumer behaviour.
Kanye West Wants to Bring Yeezy Production to Wyoming
The town of Cody, with virtually no textile industry currently, is expected to produce footwear and apparel for Yeezy's partnerships with Adidas and Gap.
Lululemon to Buy Fitness Company Mirror for $500 Million
The deal furthers the brand’s ambitions to move beyond leggings to more experience-based offerings.
H&M's Online Secondhand Shop Sellpy Launches Internationally
H&M first invested in Sellpy in 2015 and now holds a 70 percent stake.
Dior's Air Jordans and the Return of Pre-Pandemic Hype
This week, everyone will be talking about the long-delayed release of Dior's Air Jordan sneakers, how the spike in US coronavirus cases affects retail and the path forward for department stores. Get your BoF Professional Cheat Sheet.
Will Tyler Haney Save or Sink Outdoor Voices?
The founder’s surprise return to the troubled activewear label after a sudden exit is the latest twist in a saga that underscores the issue with creative leaders who lack the operational savvy to take a start-up to the next level.
Gap Says It Will Pay Telfar for Cancelled Collaboration
The New York designer partnered with the mall retailer before Covid-19 thwarted the plans. But Gap's announcement of a new co-branded Yeezy label last week raised questions about its prior collaboration commitments.
THE NEWS IN BRIEF
H&M Profit Rises on Tariff Refunds as Sales Remain Sluggish
US tariff refunds drove an increase operating profit, even as the fast-fashion retailer has struggled to deliver consistent sales growth.
Asos Names Law Roach ‘Stylist in Residence’
Online fashion retailer Asos has brought on celebrity stylist Law Roach to bring his creative lens and styling approach to its campaigns and recently relaunched magazine.
Boohoo’s New Chairman Stirs Controversy as Broker Drops Coverage
The online clothing retailer, which rebranded as Debenhams Group last year, said Friday that Iain McDonald had taken over from Tim Morris with immediate effect in a move aimed at ‘rebuilding equity value.’
UK Retail Sales Bounce Back With 0.5% Gain in August
Warm weather and a brighter national mood helped lift spending on clothing and household goods despite rising energy bills.
Authentic Brands Targets Creator Economy, Eyes Public Offering
The licensor could pursue an IPO as early as the first half of next year.
JD Sports Names New North America CEO, Chief Marketing Officer
The sneaker retailer is shaking up its North American leadership as it looks to reverse soft sales and an extended slump in the stock market.
Top Africa Clothes Retailer Pepkor Sinks on Earnings Outlook
Shares in the South African discount clothing retailer fell the most in more than three years, as an expansion into banking weighed on profit forecasts.