Smart retailers are tapping into the power of the pop-up shop to study customers, test new business ideas and much more, writes Thomas S. Robertson.
Smart retailers are tapping into the power of the pop-up shop to study customers, test new business ideas and much more, writes Thomas S. Robertson.
Retailers from Macy's to Gucci are building immersive experiences into their stores as they fight with Amazon and other online competitors for customers' attention. But will the investment pay off?
Retailers from Macy's to Gucci are building immersive experiences into their stores as they fight with Amazon and other online competitors for customers' attention. But will the investment pay off?
"The outrage stems from a short video that shows a young Chinese man being roughly handled, reportedly at a Balenciaga store inside a high-end Paris
"The outrage stems from a short video that shows a young Chinese man being roughly handled, reportedly at a Balenciaga store inside a high-end Paris
In the age of Amazon, shoppers have little patience. Here’s how retailers are using personal service — and the occasional free dog toy — to retain customers when the worst happens.
In the age of Amazon, shoppers have little patience. Here’s how retailers are using personal service — and the occasional free dog toy — to retain customers when the worst happens.
Department stores and boutiques are using new digital technologies and training to amplify one of the things that still differentiates them from online competitors: their seasoned in-store sales associates.
Department stores and boutiques are using new digital technologies and training to amplify one of the things that still differentiates them from online competitors: their seasoned in-store sales associates.
The company posted information including email addresses and phone numbers for customers at Saks as well as identification codes for products that customers signed up for on wait-lists.
The company posted information including email addresses and phone numbers for customers at Saks as well as identification codes for products that customers signed up for on wait-lists.
Hiring managers in the United States said they are looking for "brand evangelism."
Hiring managers in the United States said they are looking for "brand evangelism."
Collaboration, artificial intelligence, conversational commerce and the rise of Generation Z emerged as key themes at this year’s SXSW.
Collaboration, artificial intelligence, conversational commerce and the rise of Generation Z emerged as key themes at this year’s SXSW.
Supercharged by the rise of social media, new devices and new software, 'social selling' has taken off in beauty and jewellery. Will it work in fashion?
Supercharged by the rise of social media, new devices and new software, 'social selling' has taken off in beauty and jewellery. Will it work in fashion?
Macy's Inc plans to hire 85,000 temporary workers in the United States for the holiday shopping season, down from 86,000 last year.
Macy's Inc plans to hire 85,000 temporary workers in the United States for the holiday shopping season, down from 86,000 last year.
Few Lucky Brand shoppers snapped up jeans for a penny each on Tuesday after the company messed up an online promotional code.
Few Lucky Brand shoppers snapped up jeans for a penny each on Tuesday after the company messed up an online promotional code.
The industry veteran is joining Latino-focused media platform Avance Global to establish a new lifestyle brand that will span fashion, design, travel, food, culture and entertainment.
The group is hoping the renovated eight-level complex can generate €100 million in annual revenue, chief executive Andrea Guerra told Reuters.
The sneaker retailer is shaking up its North American leadership as it looks to reverse soft sales and an extended slump in the stock market.
Shares in the South African discount clothing retailer fell the most in more than three years, as an expansion into banking weighed on profit forecasts.
The US consumer goods giant is preparing concessions to address EU antitrust concerns about its bid for Tylenol maker Kenvue that could help it win approval for the $40 billion deal, sources told Reuters.
The Australian hair care brand has named Elisa Fischer its new global chief executive as it looks to push deeper into international markets.
The company, which also owns brands Nude by Nature and Poni, also announced its new global headquarters and chief marketing officer.
The retailer currently has a £62 million provision set aside for redress payments, but victims’ lawyers say more is likely needed.